• FAQ
  • ⅠFAQ of product of chemical industry

            1 What’s your delivery port?
     
            Normally: Shanghai Seaport or Nanjing Airport.
     
     
     
            2 What kind of payment term you accept?
     
            Normally: L/C at sight , T/T
     
     
     
        ⅡFAQ of product of Custom Synthesis


    1 How long is the delivery time?

     
    Normally goods will be delivered within 14-60 days after payment .

     

     

     

    2 Do you accept OEM service?

     

    Yes, but it depends on MOQ.

     

     

     

    3 What kind of payment term you accept?

     

    Normally:

     

    1) If total contract value less than USD 1000.00: 100% Western Union in advance after receiving Purchasing Order (P/O).

     

    2) If total contract value less than USD 10,000.00 : 100% T/T in advance after receiving P/O.

     

    3) If total contract value more than USD 10,000.00 : 50% T/T in advance after receiving P/O and 50% T/T after receipt of BL copy. Or irrevocable LC is acceptable.

     

     

     

    4 What’s your delivery port?

     

    Normally: Shanghai Seaport or Nanjing Airport

     


     

     

    5 What kind of documents will be sent to customers (T/T or L/C)?

     

    1) Bill of Lading on 3 originals and 3 copies;

     

    2) Commercial Invoice in 1 original and 2 copies;

     

    3) Packing List in 1 original and 2 copies;

     

    4) Certificate of origin issued by Chamber of Commerce in 1 original and 2 copies;

     

    All documents will be sent within 7 working days after shipment via EMS/DHL/TNT.

     


     

     

    6 How long is the warranty time of the products?

     

    The free warranty time of our products is 1 year.

     


     

     

    7 How long can we get reply from you via e-mail/telephone/fax and so on?

     

    Normally we will reply you within 1day after receive your email or fax or tel.
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